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DO I HAVE TO BOOK ONLINE?

‏You may also call, text, or email me. However, it may be several hours until I can get back to you, as I do not check my phone while I am working on clients or when I am away from the studio. There is no "Receptionist" at this location. BOOKING ONLINE is the fastest and easiest way to secure an appointment. I strongly suggest that you register your online booking account by creating a username and password so you can book, reschedule, and modify your appointments with ease.

HOW DO I CANCEL OR RESCHEDULE AN APPOINTMENT?

‏Go in to your confirmation or reminder email, there will be a link where you can modify your appointment.   If I set up your original appointment for you, you may need to schedule a new appointment online for the system to “sync” your old or existing appointments.  You can also log in to your account at this link.
If an emergency comes up on the day of, please call or text me.

I'M TRYING TO BOOK MY APPOINTMENT ONLINE, BUT IT SAYS THAT I CAN'T GET IN FOR ____ DAYS!

‏I can be booked up many days in advance, depending on the season. Call, text or email me with your appointment requests to get on my cancellation/waiting list.   Please plan ahead for important events and holidays.

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Thank you for your understanding and cooperation with the following guidelines and policies.

I look forward to seeing you soon!

ETIQUETTE

Please turn off your phone when entering the spa.
Due to the nature of my services, please use discretion when bringing children to your appointment.  I love meeting your babies, I just don’t want them in any danger if they’re climbing around. We also need to respect the noise volume in the building.

PAYMENT & GRATUITY

I accept cash, personal checks, and credit cards. Currently, the State of Minnesota does not require me to charge tax on services. Sales tax will be applied to product purchases.
Please note that my service prices do not include gratuity, which is customary and very appreciated. Most people tip as they would at a restaurant, usually about 15-20% of the services listed cost.

LATE ARRIVALS

I aim to give you unparallelled service, so please be on time so that you may enjoy the full-length of your appointment. In an effort to respect everyone’s time and busy schedules, including clients with appointments scheduled after yours, late arrivals can either use the remaining appointment time to enjoy an abbreviated treatment, or reschedule for another day. This is treated as a Cancellation, however, and a charge is applied. Please avoid stress in your life and allow ample time to arrive!

CANCELLATIONS

Time is precious. Please respect that my time is desired by others and give me as much notice as possible so that I can offer your spot to another client and at least 24 Hours Notice to avoid being charged. Appointments rescheduled, changed or cancelled with less than 24 hours notice will be charged the full price of the originally scheduled services. All appointments are confirmed via email at the time of scheduling and three days prior to your appointment.
Please be aware that if you are sick and are choosing not to cancel because you feel you might be better in time to receive your treatment and then you are not, you will be charged if it is within the 24 hours cancellation time period. I ask that you consider the health of others when making this decision.
No-shows will also result in a full charge of the scheduled services. Please understand this is not personal, but affects the livelihood of my business.

PRODUCTS

I guarantee results when products are used as recommended and purchased from me. I ask that any questions or concerns about your products be addressed within 30 days and if we cannot resolve it, you may return your products for a full refund.
For the safety and effectiveness of your treatments, and for the partnership between the client and esthetician to work, recommended products do need to be purchased from Reveal. Product Diversion is a growing issue in the cosmetics industry. You can read more about this issue here.